Classic King Room
- 1 King-size bed
- Shower
- Air conditioning
Hotel · Mecca · Makkah
Swissotel Makkah
A 42-story five-star hotel in Mecca with panoramic city views and an on-site breakfast buffet.
- Overlooks the city from a 42-story tower
- Approximately 6 km from Safa and Marwa Hill
- Wi-Fi throughout the property and on-site parking
8.9
Great
25681 reviews
Booking.com 8.9 · 25681 reviews
About
Swissotel Makkah
Swissotel Makkah rises 42 stories above the city of Mecca, offering a deluxe base for pilgrims and travellers. The hotel is well placed, with Safa and Marwa Hill roughly 6 km away, and both Wi-Fi throughout the property and on-site parking available. Guests consistently note the convenience of the location and the warm welcome from the staff.
The property spans a range of room types, from Classic King and Twin Rooms to Junior Suites and a Royal Suite. Many accommodations feature views of the Haram or the Kaaba, and the breakfast buffet is a recurring highlight in guest reviews. Facilities include a restaurant, room service, a business centre, and full accessibility for disabled guests.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Prime location near the Haram — Guests repeatedly praise the hotel’s proximity to the Haram and the clock tower, with several reviews calling the position 'perfect' or 'excellent'.
- Breakfast buffet with Kaaba views — The breakfast buffet is a standout, offering a wide selection that guests describe as plentiful, tasty, and even featuring a view of the Kaaba.
- Warm, attentive staff — Multiple reviews highlight the cooperative and welcoming staff, with several guests naming individual team members who went above and beyond.
- Variety of rooms with Haram or Kaaba views — Many room categories offer views of the Haram or the Kaaba, from Classic rooms to Junior Suites and the Royal Suite, giving guests options at different price points.
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Worth weighing
4 to weigh- Facilities score relatively lower — While the hotel rates highly overall, the Facilities category scores 7.3 out of 10, lower than Rooms (9.1) and Service (9.1), suggesting some guests found the amenities less remarkable.
- Breakfast not for every palate — One guest noted that those expecting a German-style breakfast might be disappointed, finding too many hot dishes and few types of cheese and cold cuts.
- No pets allowed — The hotel explicitly does not permit pets, which could be a limitation for travellers wishing to bring animals.
- Check-in only from 16:00 — Guests arriving early must wait until 4 PM to check in, which may be inconvenient for those with morning arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premier Room Twin Beds Kaaba
- 2 Single beds
- Shower
- Air conditioning
Royal Suite
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Classic Twin Room City View
- 2 Single beds
- Shower
- Air conditioning
Classic Quadruple Room City View
- 4 Single beds
- Shower
- Air conditioning
Classic Triple Room City View
- 3 Single beds
- Shower
- Air conditioning
Twin Room City View
- 2 Single beds
- Shower
- Air conditioning
Classic Triple Room Partial Haram View
- 3 Single beds
- Shower
- Air conditioning
Classic Quadruple Room Kaaba View
- 4 Single beds
- Shower
- Air conditioning
Classic King Room Kaaba View
- 1 King-size bed
- Shower
- Air conditioning
Classic Twin Room Kaaba View
- 2 Single beds
- Shower
- Air conditioning
Classic Twin Room Partial Haram View
- 2 Single beds
- Shower
- Air conditioning
Classic Triple Room Kaaba View
- 3 Single beds
- Shower
- Air conditioning
Classic King Room Partial Haram view
- 1 King-size bed
- Shower
- Air conditioning
Junior Suite Partial Haram View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Classic Quadruple Room Partial Haram View
- 4 Single beds
- Shower
- Air conditioning
Premier King Room Kaaba View
- 1 King-size bed
- Shower
- Air conditioning
Junior Suite City View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Junior Suite Kaaba View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Barber shop
- Smoke detectors
- Fire extinguishers
Food & Drink
- Restaurant
- Room service
- In-room breakfast
- Tea and coffee facilities
- Electric kettle
- Mini-bar
- Dining table
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Services
- Housekeeping
- Laundry
- Dry cleaning
- Business centre
- Fax/Photocopying
- Cots
Accessibility
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 25,681 reviews
Booking.com · 8.9 · 25681 reviews
8.9Verified guest“Would recommend this hotel – I enjoyed my stay and didn’t want to leave. Breakfast was tasty, with healthy options and a full view of the Kaaba; couldn’t have asked for more.”
8.9Verified guest“A huge, great-value hotel with a favourable location, really close to the clock tower and a large shopping mall, plus Swissotel Al Muqam. Staff were pleasant and cooperative during yesterday’s 4pm shift.”
8.9Verified guest“The hotel was fairly clean, and the accommodating staff – especially the manager who should know better – recommended a good restaurant for breakfast.”
8.9Verified guest“Rooms with breakfast included.”
8.9Verified guest“Worth its five stars.”
8.9Verified guest“I particularly appreciated the very warm welcome, especially from Mr Talal Al-Zahrani, and also at the buffet: Mohsin, Youssouf, Firsan, and room cleaners Ayman, Habib Khan and others whose names I don’t remember. In the concierge’s office, Mr Ali. My thanks especially to Mr Amar Belgat (Regional Director Accor) and to General Manager Mr Seddiqi, to whom I pay a special tribute.”
04 — Location
Getting around Mecca
The property sits in Mecca.
Safa and Marwa Hill: Approximately 6 km from the hotel, this significant religious site is a key destination for pilgrims performing the Sa'ee ritual.
Clock Tower & Shopping Mall: Guests mention the hotel is close to the clock tower and a large shopping mall, offering convenience for shopping and dining.
King Abdel Aziz Endowment, , 3281, Mecca, Makkah, 21955, Saudi Arabia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 1434 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is at 12:00.
Are pets allowed at Swissotel Makkah?
No, pets are not allowed at the property.
Does the hotel have parking?
Yes, parking is available on site according to the hotel description.
What room types are available?
Options include Classic King, Twin, Triple, and Quadruple rooms, as well as Junior Suites and a Royal Suite. Many rooms offer views of the Haram or the Kaaba.
The bottom line
Swissotel Makkah earns its five stars with a strong location, attentive staff, and a breakfast buffet that guests remember. While facilities score slightly lower than other aspects, the overall experience is consistently positive, making it a reliable choice for pilgrims and visitors to Mecca.
8.9Based on 25,681 guest reviews and a rating of 8.9
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